Privacy Policy
This policy explains how HANNAI Machinery handles information submitted through this website.
Information We Collect
When you submit an inquiry, we may collect your name or company name, country, email address, WhatsApp number, machine interest, project requirements and the page used to send the inquiry. The website may also use essential cookies and basic analytics information to operate and improve the site.
How We Use Information
Inquiry information is used to understand your machinery project, recommend a suitable configuration, prepare quotation discussions, contact you by email or WhatsApp and improve our product information. We do not publish inquiry details on the public website.
Storage and Notifications
Submitted inquiries are stored in the protected WordPress administration area. A notification may also be sent to our sales mailbox so the team can respond. Information is retained only for as long as reasonably needed for the inquiry, business communication, record keeping and applicable obligations.
WhatsApp and External Services
If you choose to continue through WhatsApp, your communication is also subject to WhatsApp's own privacy terms. Analytics, security or email services used by this website may process limited technical information according to their own policies.
Your Choices
You may ask us to correct or delete inquiry information that you previously submitted, subject to reasonable verification and any applicable record-keeping requirements.
Contact
For privacy questions, email hannaimachinery@gmail.com or use the website inquiry page.